Sound Familiar?
These are real frustrations from companies just like yours
"We're drowning in support tickets"
Your inbox is full of the same questions over and over. Your team spends hours every week typing out the same answers.
"I could copy/paste my replies at this point."
"Our experts are stuck doing onboarding"
Your best people—the ones who should be building, selling, or strategizing—are trapped in training meetings instead.
"I'm the only one who knows how this works, so I'm always the bottleneck."
"Customers churn because they're confused"
They signed up excited. But they couldn't figure out how to get value. Now they're gone.
"We lost them before they even got started."
"We can't scale without hiring"
Every new customer means more hand-holding. Growth has become a headcount problem.
"We're growing but our support costs are growing faster."
"Nobody reads our documentation"
You wrote help docs. They're outdated. And customers still email you instead of reading them.
"It's all in the docs!" ...but they won't read the docs.
"We're leaving money on the table"
You have expertise customers would pay for. But you're giving it away for free in support calls.
"Competitors are charging for training. We're doing it for free."
